FAQS

How much does a subscription cost?
There are different subscription options to choose from including a 12-month Reading Eggs subscription, 12-month all access subscription, which includes M...
Fri, 1 May, 2020 at 8:08 PM
How do I turn off the Arcade games?
If you wish to block your child's access to the Arcade games, please follow these steps: 1. Log into your parent account and the family dashboard. ...
Fri, 1 May, 2020 at 8:21 PM
How do I change the accent to British, American or Australian?
To change the accent used in the program, please follow these steps: Log in at www.readingeggs.com with your email address as the username and the passwo...
Fri, 1 May, 2020 at 8:29 PM
Will my child's progress be saved when my subscription ends?
If your subscription or trial lapses before you purchase or renew your subscription, your child’s progress and data will be retained including their avatar,...
Fri, 1 May, 2020 at 8:47 PM
I have lost my child's school login details
As you are referring to a school-based account, you will need to contact your child's teacher to confirm the login details, as these accounts are set u...
Fri, 1 May, 2020 at 8:38 PM
How do I reset my Reading Eggs password?
If you have forgotten the password for your home Reading Eggs account or would like to change it you can do so here: https://app.readingeggs.com/password_re...
Wed, 13 May, 2020 at 4:14 PM
The wrong child gets logged into Reading Eggs
When you have more than one child under your Reading Eggs account, you must ensure you are entirely logged out of one child’s account before you can access ...
Wed, 13 May, 2020 at 4:23 PM
How do I find e-books in the Reading Eggspress Library?
If you know the title of the book you are searching for in the library, you can search for it by clicking on the word 'Search' and entering the ti...
Wed, 13 May, 2020 at 4:30 PM
Will using a promo code override my Reading Eggs subscription?
If you have a current subscription with Reading Eggs and want to take advantage of a special offer or promotion, the new subscription will not begin until y...
Wed, 13 May, 2020 at 4:38 PM
What's the difference between a student login and family login?
When you register for a free trial of Reading Eggs, your email address and the password you choose become the login details for your family dashboard.   ...
Wed, 13 May, 2020 at 4:38 PM