SUBSCRIPTIONS

How much does a subscription cost?
There are different subscription options to choose from including a 12-month Reading Eggs subscription, 12-month all access subscription, which includes Mat...
Thu, 27 Feb, 2020 at 3:46 PM
What's the difference between the app and web version?
There is no difference between the Reading Eggs web version and the app in terms of the content in the program. As an online program, the app simply provide...
Thu, 27 Feb, 2020 at 3:48 PM
How do I cancel my iTunes or Google Play subscription?
For both iTunes/App Store and Google Play app subscriptions, you will only be charged once your free trial period has ended. If you cancel your paid subscri...
Fri, 17 Apr, 2020 at 11:17 AM
How do I redeem a promo code?
To redeem your promo code: 1. Log in at www.readingeggs.com using your email address as the username and the password you chose during registration 2. ...
Thu, 27 Feb, 2020 at 3:08 PM
Do homeschoolers receive a discount?
Reading Eggs provides a discount for homeschoolers who are members of our participating homeschooling networks. Please contact our customer service team to ...
Thu, 27 Feb, 2020 at 3:48 PM
Can I receive a family discount?
We offer family discounts when you subscribe more than one child in the same transaction. For more details on our family discount option, visit www.readinge...
Thu, 27 Feb, 2020 at 3:16 PM
What is your refund policy?
If you have purchased a subscription, we offer a 30-day money-back guarantee, no questions asked. After 30 days, no refunds will be offered. To request ...
Thu, 27 Feb, 2020 at 3:49 PM
I am being billed monthly via iTunes but cannot log into my account
If you are on a third-party subscription via iTunes, each time a monthly payment is deducted from your account this subscription renewal information must be...
Thu, 27 Feb, 2020 at 3:39 PM
What is the family bonus discount?
The family bonus discount (or family plan) is the subscription discount we offer when you subscribe more than one child in the same transaction. For more de...
Thu, 27 Feb, 2020 at 3:27 PM
How do I cancel my monthly subscription?
For both iTunes/App Store and Google Play app subscriptions, you will only be charged once your free trial period has ended. If you cancel your paid subscri...
Fri, 17 Apr, 2020 at 11:19 AM